I am sure that after the weekend Hash will help you as soon as they can. Nevertheless Hash will help you to transfer the licence to another computer if your request is valid, but I did not read that Hash claims to have 24/7 support anywhere. No one has told you, that you can easily exchange the licence with another computer anywhere, or am I wrong? Like that the subscription does not work with another computer. Hash will help you in that case, but A:M was not the reason your computer died (right?) and like that it is not Hash who should be blamed here at all.Īs it is written all over the place (in the shop, on the website, in several forum posts) the subscription is bound to one computer. What I read from the post is, that you had a problem with your hardware. Is there a reason why you are writing a little unpolitly here? Any deadline or stuff like that? Swearing at us and making passive aggressive threats isn't going to get your problem resolved any faster. It even says "community" forum in the bottom corner of the screen. What you seem to be failing miserably to understand is that the vast majority of the forum users here have nothing to do with Hash itself and are trying to help you out of the kindness of their own hearts. You provide a product so please provide a better proctection where I can deal with the issue without waiting for days to fix things. I do not jump through hoops or chase my tail to get SHIT done. I love the program but if this is the best for customer service that I can get then I probably will not renew and since I have only had the soft ware since January I will want my money back, if I can not get the service along with it. Its a weekend and I can't email you your email form is not working and there is no phone number to contact you at. I can correctly log-in on the website and view things but there seems to be an issue trying to reset the activation. The Answers you are providing are not working for me, my situation is that some of my hardware crashed and the system is gone completely, I have moved over to a laptop ried installing and i get the activated to another system after I type in the activation code.
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